FAQ

Yes. Every item is authenticated before we even assess its condition, and we work with authentication partners including Authentic Detective and Real Authentication. If a piece does not pass, it is not listed. Read about our process.

Everything is pre-owned and inspected in person — front, back and sleeves — then cleaned according to the care label. Flaws are photographed rather than hidden, so the condition on the listing is the condition in the box.

Almost always. Most pieces are single items, so once one sells it is gone.

We ship from Sweden to the European Union, the United Kingdom and the United States.

Please note that returns can only be accepted within the European Union, so orders to the UK and the US cannot be returned.

Shipping is calculated at checkout from your delivery address. As a guide: within Sweden from 59 SEK with PostNord, with DHL and PostNord service point options from 69 SEK and an insured option at 179 SEK. Elsewhere in the EU it is around 156 SEK, and to the United Kingdom and the United States 159 SEK with PostNord or 199 SEK with UPS.

These are standard services, so delivery time depends on the carrier and the destination.

We accept Visa, Mastercard, Maestro and American Express, as well as PayPal. You can also check out with Shop Pay, Apple Pay or Google Pay.

Within the European Union, yes. You have 14 days from receiving your item to request a return, and it must come back unworn, with tags attached and in its original packaging, with proof of purchase. Returns from outside the EU are not accepted.

Email Info@circularfash.com to start a return — items sent back without prior authorisation cannot be accepted.

In Sweden we can issue a prepaid PostNord label and deduct 50 SEK from your refund. With any other courier, the return shipping is paid by you.

Sale items and gift cards cannot be returned, along with custom or personalised orders.

Once the item reaches us and has been examined we let you know whether the return is approved. Approved refunds go back to the original payment method; your bank may need a few extra days to post it.

Fill in the form on the Sell to us page with photos of the front, the back, any defects, the logo and the labels. We come back to you with an offer.

Yes. Send us a sourcing request with the item and size you are after and we will let you know when we can get hold of it.

We show pieces in hand on our TikTok live, at real scale and with the wear visible, and you can ask about anything before you commit.

We do not run to a fixed schedule, so follow @circularfash on TikTok and you will be notified when we go live.