Return Policy

European Union Return Policy we do not accept returns outide of the European Union.

This Return Policy applies exclusively to customers located within the European Union.

Right of Withdrawal

In accordance with European Union consumer protection laws, you have the right to withdraw from your purchase within 14 calendar days without providing any reason. The withdrawal period expires 14 days from the day you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the model withdrawal form provided below, though this is not mandatory.

Conditions for Return

  • Goods must be returned in their original packaging and in the same condition as received.

  • You are responsible for any diminished value of the goods resulting from handling beyond what is necessary to determine the nature, characteristics, and functioning of the goods.

  • Certain items may be non-returnable for hygiene or safety reasons, unless they were defective upon delivery.

Return Shipping

  • You must send back the goods or hand them over to us without undue delay and in any event no later than 14 days from the date you notify us of your decision to withdraw.

  • You will be responsible for the direct cost of returning the goods, unless otherwise specified.

  • We recommend using a trackable shipping method. We are not liable for returns lost or damaged in transit.

Refunds

  • We will reimburse all payments received from you, without undue delay and in any event no later than 14 days after we receive the returned goods (Often within 24 hours) or you provide proof of having sent them back, whichever is earlier.

  • Reimbursement will be made using the same method of payment you used for the original transaction, unless expressly agreed otherwise.

    If you want to return your product please get in touch with us for further information.

    Email: Info@circularfash.com